Privacy Policy

1. General information

ENVIE DE BEAUTY LTD respects your privacy and is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Bulgarian legislation.

2. Data controller

3. What data we collect

We collect the following types of personal data:

3.1 Data provided at registration:

• First name and surname
• Email address
• Phone number
• Password (encrypted)

3.2 Data provided when ordering:

• Payment information (processed by myPOS)
• Order history
• Service preferences

3.3 Medical data:

• Allergies and contraindications
• Previous cosmetic procedures
• Special requirements

4. How we use the data

We use your data for:

• Providing the services you have ordered
• Processing payments
• Communication regarding bookings
• Improving our services
• Complying with legal requirements
• Marketing communications (with your consent)

5. Legal basis

We process data on the basis of:

• Contract - to fulfil orders
• Consent - for marketing and optional services
• Legitimate interest - to improve our services
• Legal obligation - for accounting purposes

6. Sharing with third parties

We share data only with:

• myPOS - for payment processing
• Accountants - for financial reporting
• Public authorities - where required by law
• IT providers - for system maintenance

7. Data retention

8. Your rights

You have the right to:

• Access - receive a copy of your data
• Rectification - correct inaccurate data
• Erasure - request the deletion of your data
• Restriction - restrict the processing
• Portability - receive your data in a structured format
• Objection - object to the processing
• Withdrawal of consent - at any time

9. Security

We apply the following security measures:

• SSL encryption of data
• Regular backups
• Restricted access to data
• Regular security audits
• Staff training

10. Cookies

We use cookies for:

• The operation of the website
• Saving preferences
• Traffic analysis
• Improving the user experience

11. Complaints

In the event of a violation, you may lodge a complaint with the Commission for Personal Data Protection or contact us directly.

12. Changes

If this policy changes, we will notify you by email and via the website. By continuing to use our services, you accept the new terms.

Last updated: 07/10/2026